Privacy Policy

1. Introduction

Swanperch / Serenity's Feathers LLC respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and tell you about your privacy rights.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

• Contact Data: Email address and name when you contact us
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage Data: Information about how you use our website

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data to:

• Respond to your inquiries and provide customer support
• Send you information about our books, speaking engagements, and retreats if you have opted in
• Improve our website and services
• Comply with legal obligations

4. Cookies

Our website may use cookies to distinguish you from other users and improve your experience. Cookies are small text files that are placed on your computer or mobile device when you visit our website. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those who have a genuine business need to know it.

6. Third-Party Links

This website may include links to third-party websites, plug-ins and applications, including Barnes & Noble for book purchases, and social media platforms like Instagram and YouTube. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Right to withdraw consent

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at swanmanager@swanperch.com